FAQ


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Although LED lamps do generate some heat when they are in operation, the amount of heat generated is greatly reduced compared to traditional light bulbs, making them safer and more energy efficient.

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LED lights have the advantages of high efficiency, long life (usually up to tens of thousands of hours), low energy consumption, environmentally friendly (no harmful substances such as mercury), and good dimming and color control.

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Firstly, our products are produced under a strict quality control system, and the defect rate will be reduced 0.2% Secondly, during the warranty period, we will send new lights with a smaller quantity of new orders. by We will repair the defective batch of products and resend them to you, or we can discuss a solution Including re calling based on the actual situation.

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Yes, we offer a 2-3 year warranty for our products.

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Yes. Please inform us formally before production and confirm the design based on our samples first.

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First, let us know your requirements or application. Secondly, we will provide a quotation based on your requirements or our suggestions. Thirdly, the customer confirms the sample and places an order for the official order. Fourthly, we arrange production.

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We usually ship using DHL, UPS, FedEx, or TNT. It usually takes 7-15 days to arrive. Airlines and sea freight are also optional.

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Minimum order quantity, 1pc for sample inspection

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It will be delivered within 7-15 days. The samples will be sent to you by express delivery. If you don't have an account, you can use your own courier account or prepay us.

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Actually, it depends on the product. For low value products, we will provide free samples and charge for shipping. But for some high-value SPLs, it requires sample costs and shipping costs. Please be informed that all SPLL costs and shipping fees can be refunded to you after placing the order. Welcome to send us an email for us to check.

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